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NPO pricing

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Dear ladies and gentlemen,

 

we are a student run Non Profit Organisation with the focus of bringing Students from all over the world together.

 

We would like to introduce Adobe creative cloud into our organisation to help us with design tasks. With being a low budget organisation, we can not afford adobe creative cloud at its full price of 700€ a year.

Is there any possibility to get crearice cloud for a less expensive price?

 

If you have an questions feel free to ask

 

Kind Regards

 

Hendrik


Serialization problem

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Our schools has a paid up account with Adobe for Teams. When I install the package it will not allow use to run it on a few Mac's. We get a License Denied error. Even though our account is active. If I run the Serialization file I keep getting this.

wait result: 5120

wait result: 20

 

Tech support has recommended to reformat the Mac. Has anyone found a fix for this yet?

latest creative cloud installer requires sign in

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I'm pushing creative cloud offline installer to our staff over 150 machines. I'd prefer to keep the offline installer as it means we don't have to wait so long for the online version every machine.

 

Using ACCCx4_5_0_331.zip I am able to silently deploy using Set-up.exe /S

 

Get it here Download Creative Cloud desktop app

 

However with latest version ACCCx4_6_0_391-sign-in-bug.zip I must sign in.

 

http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx4_6_0_391.zip

 

Is there a switch to bypass sign in process?

 

Thanks

Package install fails Provisioning Tool failed to suppress EULA

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Hi all

 

I have made a Package

including:

the following producs:

• Creative Cloud Desktop Application

• Acrobat DC (18.0)

• Bridge CC (8.1)

• Dimension CC (1.1.1)

• Illustrator CC (22.1)

• InDesign CC (13.1)

• Lightroom CC (1.4)

• Media Encoder CC (12.1.2)

• Photoshop CC (19.1.5)

• Camera Raw CC (10.4)

• STI_ColorCommonSet_RGB_HD (1.1)

 

But Soon after installing the first 3 application the Installer rools back

 

Creative Cloud Desktop Application

Acrobat DC (18.0)

Media Encoder CC (12.1.2)

 

in the PDAAppst.log i see the last fail before starting the rool back might have something to do with Provisioning Tool

 

The return Code from Provisioning Tool (1)

Provisioning Tool has failed to suppress EULA for the product.

Starting to clean the partially installed payloads.

Regards

 

Stefan

Win7 64bit package created om admin console.com

Watermark Allowance

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I recently bought an Adobe Light Room year subscription and I'm wondering which choice I should get: The classic or online. I prefer online, but want to know if a watermark with my logo will be permitted and if so, how do I apply it?

Hard of hearing delegates

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Is there a way that the host an share their screen with one delegate only so they are able to read the notes (script) as the host is talking through it. I know you can make them a presenter but they can still click the screen forward in this mode. We just want them to be able to see what the host can but have no other ability to use any of the other functions a host can. Thanks

Creative Coud for Teams - Silent install of Photoshop and Illustrator 2017

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Hello,

 

I need some help how to perform a silent installation of that software. I've downloaded two packages from Adobe portal (after sign-in) and currently, I install this software by clicking inside GUI. I need to do this by the script and perform an unattended installation. Could you advise me how to do this?

Adobe SSO (Federated ID?) with Azure or ADFS

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We're considering purchasing enterprise subscriptions for Acrobat DC and I'm reviewing our options for single sign on.

 

We already federate our on-premises Active Directory identities with Azure AD and Office 365 and use Microsoft ADFS for authentication and SSO. We want our users to be able to use that same identity to log in to their Adobe subscriptions. (i.e., no separate Adobe password)

 

My question is: Can we configure Adobe SSO to authenticate to Azure or will we need to configure Adobe SSO to work with ADFS?

 

What's the best practice in this case? The Azure setup is slightly easier, but we can do either.

 

Also, when it comes time to deploy, is there a way to configure the applications so they'll automatically attempt to log on with the user's credentials? We want deployment to be as seamless as possible for users.

 

Thanks


Color and contrast shift when editing from LR to PS

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Lightroom help! When I export a RAW image directly from LR to photoshop CC through the "edit" function, the photo takes on an overall ORANGE hue and a strong contrast. As a test, when I export the photo as a tiff and then open it in PS, the photo looks just as it does in LR.  I have seen in other forums (Scott Kelby's) that others have had similar problems but no one seems to have a fix for the issue.

 

I have tried editing with different color spaces--sRGB, RGB, ProPhoto RGB--and the problem persists.  It's a little hard to see in these examples but the ones on the right are from LR and the one on the Left are the tiff as seen in PS.  I had to desaturate the orange and lower contrast back in LR to match the two.  Screen Shot 2018-08-01 at 11.13.41 AM.pngScreen Shot 2018-08-01 at 11.15.31 AM.png

Error Installing Creative Cloud Complete - ETLA-Licence

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Hi there,

 

when trying to install Adobe Creative Coud Complete I get the Error-Log stated below:

 

08/01/18 17:34:36:095 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Build Version - 1.13.0.59

08/01/18 17:34:36:105 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Logging Level verbosity Set  to 4

08/01/18 17:34:36:185 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Successfully fetched the optionXML content from MSI database ...

08/01/18 17:34:36:255 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

08/01/18 17:34:36:255 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | The install language for Acrobat (APRO17.0) from the fallback map (de_DE)

08/01/18 17:34:36:255 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Bootstrapper launch location is :: C:\Users\Username\Downloads\cc-complete-win64-de-2017-10-25-nrw\Build\ASU\Set-up.dat

08/01/18 17:34:37:954 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Build Version - 1.13.0.59

08/01/18 17:34:37:954 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | Logging Level verbosity Set  to 4

08/01/18 17:34:37:954 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4828 | The Bootstrapper Process return code is (21).Stopping the installation process.

 

OS is Win7, 64Bit, and I downloaded the proper Version via a university´s software-shop. So Licensing should not be the Problem.

 

Any ideas out there?

 

With best regards,

 

Gunnar

Creative Cloud package installer rolls back in Windows 10

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We have created packages for a Windows 10 box using both the online packager and the CC packager. When we run the installer, it runs for about 1 minute and then rolls back. It also asks to close Windows Explorer before the install get going.

 

I have tried this with single app packages and multi-app packages .. same result.

 

Suggestions?

 

Scot

W2016 ADFS and federated AdobeId in CC desktop app

When opening "Book" option in Lightroom,why unwanted photos are imported/included

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I have been working a long time with lightroom creating themed collections and then using the Book option to design for printing. Recently it is happening each time I open the book option within my collection there are many many unwanted photographs included which have been imported from other collections. It makes the process somewhat confusing because the photographs appear to be "remembered" inside the book and I need to delete each one separately before I can continue with the original selection only...... can anyone help...what has gone wrong?

Named Licensing on Multi-User Computers

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I recently went through an onboarding call with Adobe and I am in the process of getting my organization set up so that it can use named licensing instead of serial licensing.   I have my organization federation all set up and that is working and I am in the process of setting up the tool that will sync user accounts from my Active Directory to Adobe Creative Cloud Admin console.

 

I have asked this question of Adobe during my phone calls and no one can seem to help me.   We are an environment where we supply a device to our teachers and students for their individual use but we also have a few computer labs with more powerful desktops for things like Graphic Design, Video Editing, and AutoCAD.  These are multi-user computers where a different student will sign in every class period so I am curious how that would work with the named licensing limitations.   I know that a user can sign into up to 2 devices at one time and if they exceed that they will get prompted to sign out of other devices but it seems if a student signs into a multi-user computer and then signs out of that computer (but leaves themselves signed into the Adobe apps) the next user that signs in is still using the license of the previous user and does not get prompted to sign in.   I was hoping that once I had the federation and SSO set up and working that it would automatically sign users out of their Adobe ID when they signed out of the computer but I do not think that is the case.

 

I think this whole named licensing model with user accounts is going to cause a whole new level of support headaches for organizations such as schools where they have teachers and students that move around a lot and potentially can use many different computers

After installing 2018, then canceling, I have no access to former DW that I have purchased

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I chose to buy the new dreamweaver subscription and after a year, the price when up and I felt it not a value i wanted.  I canceled it and now I cannot access any of my old DW.  I had purchased and upgraded for years until they didn't allow that any longer.  Anyway to get my old programs back?


Licensing/Activating Acrobat on Shared Computers

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We're considering purchasing enterprise subscriptions of Acrobat for users in our organization, but I have some concerns about shared computers.

 

We have several conference rooms with shared computers that users use for meetings and presentations. Users may log on to multiple shared computers a day as they move around the office for meetings.

 

Since Acrobat is now subscription-based, can we activate Acrobat on these shared computers so users are not prompted to sign in to Adobe on different devices? We don't want these devices to count towards the users' device activation count or they'll constantly be signed out of their personal (non-shared) computer.

 

If I'm going about this all wrong or there's a better way to do this, please mention it!

 

For comparison, with our Office 365 subscriptions when one user activates the Office applications on a particular computer, the Office apps are activated for all users who log on to that computer. We have dedicated subscriptions to activate Office on those computers.

Please try Cancel your Adobe Creative Cloud membership

Illustrator - Ctrl Y Not working

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Hello Guys,

 

I hope you can help me.

 

I have a problem with the Ctrl+Y function on illustrator.

I have had a new computer for a couple weeks and ever since I tried to only see the outlines of my file (Ctrl+Y) on illustrator, all I get is a frozen screen and no outlines.

I cannot see my file move but once I go back to the normal mode (Ctrl+Y) the file has moved  based on the mouvement I have done in the outline mode.

 

I have tried to restart my computer and illustrator but nothing works.

I have checked my video drivers and they are up to date.

This new computer has better performances than the last one and I had never had this problem before.

 

Thank you for your assistance,

Best,

Problems with multi accounts Adobe

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On my account there are 2 plans plus a single premiere pro license but I can no longer use any software for 2 months.

 

I'm afraid that they will conflict with the same account mario@oknetwork.it

Now, where I try to open Premiere the system go in loop loop.

 

I would like to address the problem by deleting all accounts and sharing only with a $ 70 month account and using Adobe software again.

 

 

 

Schermata 2018-08-06 alle 11.42.36.pngSchermata 2018-08-06 alle 11.42.53.png

Schermata 2018-08-06 alle 11.42.44.pngSchermata 2018-08-06 alle 11.42.53.png

Schermata 2018-08-06 alle 10.47.37.png

Schermata 2018-08-06 alle 10.47.25.png

Enterprise login

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Dear All,

 

I have a problem a little different than I saw before in this forum.

 

I can easily log in my own personal account. But my university account does not work. I keep getting "Another user is logged in" error whatever I do. I tried erasing my cookies, changing browser and computer!

 

Any help would be greatly appreciated!

 

Thanks,

Hamid

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