Hi there,
when trying to install Adobe Creative Coud Complete I get the Error-Log stated below:
08/01/18 17:34:36:095 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Build Version - 1.13.0.59
08/01/18 17:34:36:105 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Logging Level verbosity Set to 4
08/01/18 17:34:36:185 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Successfully fetched the optionXML content from MSI database ...
08/01/18 17:34:36:255 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
08/01/18 17:34:36:255 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | The install language for Acrobat (APRO17.0) from the fallback map (de_DE)
08/01/18 17:34:36:255 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Bootstrapper launch location is :: C:\Users\Username\Downloads\cc-complete-win64-de-2017-10-25-nrw\Build\ASU\Set-up.dat
08/01/18 17:34:37:954 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Build Version - 1.13.0.59
08/01/18 17:34:37:954 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | Logging Level verbosity Set to 4
08/01/18 17:34:37:954 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 4828 | The Bootstrapper Process return code is (21).Stopping the installation process.
OS is Win7, 64Bit, and I downloaded the proper Version via a university´s software-shop. So Licensing should not be the Problem.
Any ideas out there?
With best regards,
Gunnar