I have a named user deployment for several users , What happens to the client...
no all the info I need is in the subject line
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Renewing CC Enterprise licence
We've had a 2 year licence for CC Enterprise which we've just purchased a 2 year extension for. Will we get a new licence key for this or will the existing key remain valid?
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Managing Data Sharing
Can I turn off data sharing on an enterprise Adobe CC account? When I log in, I don't see a Security menu to adjust settings.
View ArticleCreative Cloud doesn't show new updates
I am currently using Yosemite and my CC installer is updated to 3.6.0.248. When I go to select check for updates it says that all my apps are update when there is a new version of Bridge (6.2). I need...
View ArticleAdobe Acrobat DC (part of packed install) stalls and never finishes
Hello, I have used the Adobe Packager to deploy Adobe Acrobat CC (only one product) to our machines.The installation never finishes and just stalls. The installation starts as SYSTEM account and...
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Your pasword no longer meets security Standards or has expired
we have rolled out Adobe Design (Indesign, Photoshop, illustrator & Adobe Acrobat DC) CC 2015 to one dept. There has been a number of issues, but one I am referring to here is a number of users...
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Dreamweaver CS3 too many activations no longer have access to old computers
Hi I have been told to ask this question on the forum regarding an error i am getting with Adobe Dreamweaver CS3, it is a Volume Licence Key used by my company, however it has reached too many...
View ArticleAdobe CC lost registration info
I've deployed adobe CC to a device and the user has been working fine for the past year. All of a sudden she was asked to login with the Adobe CC admin account (which I've done), but the program still...
View ArticleCC on Windows 7 Install Failure
HiI have been installing 145 licenses of CC onto student and school computers, both windows and mac under the new school user system.One student on windows 7, 32 bit, successfully installed but after a...
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CS5 node swap, old PC doesn't boot
I have a license of CS5 master collection bought by Helmholtz Zentrum München for my personal use at home. I must swap this software (product key [removed-kglad]) to my new PC and cannot uninstall it...
View ArticleHow can I change my VAT number (I do own a company by myself now) ?
Hi all, how can I change my VAT number? Thx! Best regards Frank
View ArticleLocating Enterprise Admin
I work in a school system with Adobe Enterprise for Education. I contacted the person I suspected would be the enterprise admin, but he didn't see the Manage Team panel in his Adobe account. How would...
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A total mess
I'm having so many issues with my CC membership that I don't know where to begin, but let's take the most common once: I don't get to see the content of my library, the link within the panel goes to a...
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Muse 2015.1 when I go to the enterprise and try to make a package it only...
How do I create a package and get the new version of Muse that has the responsive web site included. This does not show any updates ?
View ArticleCreative Cloud All App License - how to add Adobe Pro?
Got a couple of users with this, they currently have ID-PS & AI these are all together in one package. Now they want Acrobat also - how? Edit the package in CCP and add Acrobat Pro? Let them...
View ArticleUnattended MSI installation on closed network (no internet connection)
I am working to get Adobe Audition deployed on our closed network (no internet connection) to the 25 machines we have licenses for. I have the serial number which I can PM someone at support. Can...
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Cloud Packager Update (installed this morning) Broken
Installed the update to CC Packager this morning. It's crashing out with no error after selecting the software to build package for (Tried both Muse and Audition separately) Enter Directory on home...
View ArticleHow do I change a primary admin from Teams and remove the original primary...
I have added another admin to Creative Cloud for Teams, and need to change that user to primary admin, and then remove my Adobe account (the original primary admin) from the Teams group. Is it...
View ArticleAdobeResearch@evansresearchonline.com email is this spam or related to adobe?
AdobeResearch@evansresearchonline.com email is this spam of related to adobe? The email I recieved has the subject "REMINDER: Adobe would like your feedback - please take our survey". I was not quite...
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Creative Cloud Packager - need older version
Hi there, we have CC for teams and I need to build packages for Mac running 10.6.8 - but the actual version of CCP (1.9.1.2) needs minimum OS version 10.7 to start.Where can I download a version that...
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