how can I find out my Creative Cloud team administrator details?
We have a single user of Creative Cloud For Teams and all its associated apps and now wish to add additional users. Logging in to the user's CC account it says "contact team administrator to make...
View Articleadobe cc2017 machine licence update any programs is updates section is open...
We use adobe cc2017 machine licence for computer labs.(windows 7 or win8.1). All cc2017 programs updates section is open but it needs adobe id. My account is not admin. My account only updates media...
View ArticleAdobe CC 2017 Updates grayed out.
Hello,I have problem updating CC2017 apps on PC (windows 10 64bit)Creative cloud app reports that all installed apps are up to date even I know there are new updates. Example: I have AE 14.0.1 and...
View ArticleIs there a way to enable automatic updates of Adobe Creative Cloud applications?
I am trying to avoid having to manually update whenever updates are available. This would be for mac machines. Thank you.
View ArticleUpdate Adobe apps without logging in to Creative Cloud
Hi, I'm completely new to Adobe products. We're currently learning to use various Adobe apps through school, and therefore I've had almost every app installed on my computer by the school's IT...
View ArticleProxy Woes
Hi, One of our users of your software is having issues with the Adobe Creative cloud. When trying to access the cloud on the corporate LAN they cannot download assets. When he is off LAN he can access...
View ArticleVIP to Enterprise import
Once we import the VIP user into the Enterprise dashboard, what actions will the users need to take to use the product?
View ArticleMSI Adobe Packages Failing on Install
For some reason, when we create an application using the Creative Cloud Packager, they are no longer installing. This summer, we could build an application and then double click the MSI in the Build...
View ArticleRegarding Ausst queries?
I am doing installation of AUSST on our server, and I have the following queries. Can we get updates only for windows(win) instead of creating mac and win. ? What is the difference between aam10 and...
View ArticleCC 2015 installation failed
When I try to install, I get the error message "the installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance".So does Adobe provide this...
View ArticleSerial Number
I'm trying to install adobe photoshop elements 15 onto a MacBook Pro but having difficulties on where to get the serial number from?
View ArticleInstalling older versions do I have to use the CC Packager?
Need to install a specific version of InDesign and don't see anyway to do that within the enterprise site. Do I have to download CC Packager and create my own package with it?
View ArticleInformation CLP CLP Government Program
GoodDay,the ADOBETeam. For me tobe partof theCLPGovernmentProgram,I need tomake a purchasethatreachthe necessary pointscorrect? Can you tell mewhat would bethese points? TheCreative Cloudis...
View ArticleUninstall CC products via command line (Windows 7) - Exit error 135
We set-up a test machine, just to look at the uninstall options. We installed via I did try the uninstall option as to prepare uninstalling the upgraded adobe products in an ordered manner. And as I...
View ArticleUpdate Creative Cloud Desktop App via Command Line
I can use RemoteUpdateManager to update individual applications, like Photoshop or Illustrator. However, I can't update the actual Creative Cloud desktop app via RemoteUpdateManager. My users are...
View ArticleAdobe Application Manager is missing or damaged
When we try to launch Updates from the Help menu from any of our CC Web Design apps on our Mac workstations we get the following error: How do we fix? Thanks!
View ArticlePLEASE HELP!
I Cant Access an acount ive been charged on two times now, apparently the email is wrong and so is the password, its like a ghost account but I have the transactions on my card to prove it. How can I...
View ArticleProblem with a group license
Hello guys, my school offered us all Adobe products for 3 years. So every student got a download link for all the programs. I didn't need to install Creative Cloud and it worked completely fine without...
View ArticleDownloading the Adobe Customisation Wizard for Reader DC
Hi Can anyone help with downloading the Customization wizard for Adobe reader DC. Every time i click on a link it takes me to the FTP site, I login with my Enterprise login but the screen is just...
View ArticleAdobe CS4 Creative Suite (Student Edition). How can i now get the serial again?
i have the coupon code only and have a pc with windows vista. thanks
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