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Mac - RUM 1.9.6.17 + AUSST 4.0.0.42 - 6/2016 Updates
Hello, I'm looking for a way to allow our Mac non-admin Adobe CC 2015.2 users to upgrade to the new 6/2016 versions of apps such as Illustrator CC 2015.3 and Photoshop CC 2015.5 without using the Adobe...
View Articleinvoice history
This web site has got to be the absolute worse that I have ever used. It is so difficult to get anything !! Simply try to print a copy of a invoice and I have the order number. I shouldn't have to...
View ArticleDevice licensed computer asking for adobe ID after software update
I have lab with iMacs that have CC devices licenses installed and operating. Experience Design CC Preview needed an update to keep working. However, after installing the update (on a test machine), it...
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Nikon D5 incompatible NEF files
I have a nikon d5 that creates NEF files. These files are not compatible and will not open with the Camera Raw/Photohop CS6 that I have.I have a mac laptop running OSX EL Capitan 10.11.6 and My...
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Acrobat DC fails to install as part of CC Design Tools 2015 silent install
Hello, On some machines the Acrobat DC doesn't install. Is there anyway to enable logging for the msi? The log Adobe Acrobat DC 15.009.20069 10-05-2016Shows it begins, then never finishes.:10/05/16...
View ArticleAdobe Dreamweaver installer on Windows 10 quits unexpectedly
Install appears to progress, with progress indicator sliding to the right, then suddenly it slides all the way back to left and installer quits. Can't seem to figure it out. Tried running from my...
View ArticleUpdating AUSST from 3.0 to 4.0
Can anyone let me know the procedure to update AUSST from 3 to 4? I have moved the new 4.0 .exe to the existing AUSST folder (not sure if that is the correct way to do it) and ran the usual incremental...
View ArticleUnable to access online services
I'm having so many issues with my CC membership that I don't know where to begin, but let's take the most common once: I don't get to see the content of my library, the link within the panel goes to a...
View Articlewhy does admin console change the device names
Perhaps I'm not understanding how the admin console works. I have 40 device licenses deployed with the full creative cloud suite. There are times when I check the console and some of the devicesshow as...
View ArticleLa Désinstallation ne marche pas
Bonjour Il y à quelques mois de cela, j'avais téléchargé le " creative cloud " pour tester After Effect, mais puisque je n'en ai plus besoin, j'ai vulu le désinstallerProblème : je ne peux pas ! Merci...
View ArticleAdobe crash suddenly
The adobe licence acquired by my employer is installed on my computer with its code and validated online. I had windows 7. When I migrated to the windows 10 and after some time the adobe crashed...
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When I attempt to create or convert a PDF in Acrobat DC I get the error "Your...
When I attempt to create or convert a PDF in Acrobat DC I get the error "Your request could not be completed. Adobe Acrobat DC license has either expired or not been activated." This occurs even though...
View ArticleOrder #C5009512526 - PLEASE, REIMBURSE THE LOCAL TAX IN THE AMOUNT OF $193.17
I have ordered four one-year Creative Cloud for teams subscriptions and paid with my purchase card. As a U.S. Government agency, you should not have charged my purchase card with the local tax. The...
View ArticleRUM fails to download some updates from AUSST - fatal error '125'
Hello, For some odd reason Remote Update Manager fails to download (and thus install) some upgrades. Others get downloaded just fine from AUUST AUSST runs on 2008r2 IIS 7.5 (have experimentally added...
View ArticleAdobe Lightroom 5 (Created with Adobe Creative Cloud Packager)
I downloaded Adobe Lightroom 5 true Adobe Creative Cloud Packager embedded our license etc. When I Install Adobe Lightroom and lauch it then a EULA appears and I'am asked to sign-in. How can I disable...
View ArticleAdobe Lightroom 5 (Created with Adobe Creative Cloud Packager)
I downloaded Adobe Lightroom 5 true Adobe Creative Cloud Packager embedded our license etc. When I Install Adobe Lightroom and lauch it then a EULA appears and I'am asked to sign-in. How can I disable...
View ArticleAdobe CC update issue
2 things. 1) my AUSST isn't downloading all the latest updates e.g After Effects 13.8.1. I updated to AUSST 4.0 to yesterday and did a full update refresh but only the 13.7 update is available. 2) When...
View ArticleCreative cloud for team VS creative cloud free membership
I have a user that is a member of my corporate team - thus the "Creative cloud for teams" portion of this question. She has Acrobat DC Pro in her plan and has had this plan since May of 2016. I just...
View ArticleAudition CS6
Hello, I am looking to roll out Adobe Audition CS6 using Group Policy. I have packaged it up using Adobe Application Manager but I would like to change the default preferences for every install. I...
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