New administrator for a company account
The old administrator leave the company and we have no access to the Adobe Account of the company. How to achieved this?
View ArticleMacBook Pro will not register and show up under manage my teams
I have a MacBook Pro that has been installed with the adobe products using the Creative Cloud Packager. The MacBook will not show up in the adobe admin console under manage my teams as a managed...
View ArticleAdobe Creative Cloud Server - In house
Having an issue with client machines not seeing the update server. At first, I was getting a errorcode 205 ( or return code 2). I have since gotten rid of that error, only now I get a return code 0. I...
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Creative Suite Design Premium - Upgrade to Mac 10.11.6?
I have Creative Suite Design Premium - CS5 -which I am now told is out of date for Mac 10.11.6 - what do I do - can I upgrade? Do I need to buy a new Suite. Can it are downloaded these days - or does...
View ArticleCreativeCloudPackager / AdobeApplicationManager - not in 10.12 ?
Hello Forum. Using our Enterprise License I am able do download CreativeCloudPackager.dmg to my new installation of OSX 10.12(16A323)The ASU mounts, and opens. AND I have to allow Install to make...
View ArticleCreative Cloud Update Without Admin Access on Mac OS X
How can I configure Creative Cloud client to automatically update from Adobe servers without administrative access on Max OS X? Our users do not have administator access on their machines, so they...
View ArticleThe Installation Failed
Hi I created a download file for the package to install Creative Cloud on my iMac, but it does;t take very long for it to bring up a large yellow warning triangle and the message "the installation...
View ArticleAdobe Acrobat theme - is it customizable?
Hello, I'm an Adobe CC subscriber but only just realised I was using an old version of Acrobat. I've now downloaded the newest version but am struggling to get used to the giant sized text and icons on...
View ArticleLooking for a Creative Cloud Stand Alone Client Installer
We are Looking for a Creative Cloud Stand Alone Client Installer. We would like to avoid having to download the install on each client system. Or can I capture the download some how? Does the...
View ArticleTypekit sync deployment
Now that Typekit is integrated into Adobe CC, is there a way to deploy settings for Typekit to sync to the currently logged in user?The challenge is getting typekit to work with users that lack admin...
View ArticleCreative Cloud / After Effects Temporary Licenses
Hi there, I am a paying subscriber to Creative Cloud and avid user of After Effects. I want to frontline a University Project to teach teenagers in my city the basics of After Effects and advantages of...
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Problem launching Creative Cloud packager - Oops something has gone wrong,...
I have setup a VM running on Windows Server 2012R2. I used to be able to launch the Creative Cloud packager but suddenly it shows this error "Oops something has gone wrong, please try again". I try...
View ArticleSerialization Executable not working? (Windows)
So my problem is my executable does nothing to my trial version of Premier pro it still says i have X amount of days left before my trial expires I would like to know what I can do to fix this problem....
View ArticleEducation Device Licence is active in Photoshop CC but not in Indesign CC
We have an educational Licence (16 device Licences, Creative Cloud All Applications) , which was rolled out with the Creative Cloud Packager. The Admin Console shows, that all Licences are active. On...
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Creative Cloud / Enterprise License issue
This just happened to me this morning. I'm on an Enterprise License on multiple machines. I use a free Creative Cloud account just so I can sync my preferences and project files to the cloud. I've done...
View Articlehelp
Good morning, I have had problems and have unable over the past months to recharge my PayPal, I'm very sorry, I have now carried out the charging therefore you can charge me the invoices on my PayPall,...
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Package Installation Failing - Win 10 64bit
I am new to using a deployment package installer, and at my new job I was given a folder with the installer package to run on my machine. I did previously have an individually licensed copy of CC...
View ArticleFlash turns to Animate on an EEA
My school has an EEA for Creative cloud that does not expire until December.In the spring the animation program was called Flash and it worked just fine with my other Adobe products.Since summer break...
View ArticleError Installing Adobe Cloud CC
I work for a school district and the consortium we belong to gave us an installer that contains Adobe Pro and the CC suite. To install it, I have to go to an exceptions folder to install Adobe Pro DC,...
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Creative Cloud - Unable to reach Adobe servers. Please check firewall...
Let me preface this by saying that I have read through about 5 or 6 posts that had this same problem. I have uninstalled and reinstalled creative cloud about 6 times. I have tried logging in with the...
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