Removing licenses from Creative Cloud team account?
Our company is streamlining some of our software and we don't have the need for 2 of our Creative Cloud licences. How can I remove licences from our account?
View ArticleMy wife and I I have a second account under [private info removed] we forgot...
My wife and I I have a second account under [private info removed] we forgot the password. We attempted change the password but because she is a teacher and we used her teacher status for the account....
View ArticleAuthenticating Proxy
When will it be able to install and run CC for teams, behind an authenticating proxy? I know it has been a known problem since spring, so it MUST absolutely be the time, to come up with a solution....
View ArticlePackaging Illustrator 2014 with CCPackager fails.
Packaging Illustrator 2014 with CCPackager fails. The Build log says that it's failing to copy the installer.app: Mon Jun 8 15:11:55 2015[INFO] AdobePackageBuilder - Build Version - 1.9.0.14Mon Jun 8...
View ArticleHow to deploy Adobe CC in Governement Entities ?
As responsible for hosting, and due to the request of our user to use Indesign CC, we can't accept, in Switzerland, to be connect to an external Cloud.Is it possible to deploy Adobe CC (here Indesign)...
View ArticleFlash Player ESR vs current version for Creative Cloud users?
Our security manager wants us to make sure that we have the latest, most secure version of Flash Player on all the systems (literally thousands) in our college. We have a mix of unmanaged staff/desktop...
View ArticleRe-installing the package to a Deactivated Device
I created a new license file for a device license to be used on a PC which had been using a trial version of Photoshop. The device registered (device name showed active) but the user could not...
View ArticleClik here to view.
prevent use of creative cloud apps after deactivation
I have tested pushing the package onto one of our Macs using ARD. The install worked, but now I have deactivated the device license. I noticed that the applications will still launch and load on the...
View ArticleI am trying to resend invitations to my team and it error's when I try to...
I am trying to resend invitations to my team and it error's when I try to resend?Thanks
View ArticleI can't get my enterprise license to recognize me. I keep getting trail...
I have had a previous license of CC, but recently our Institute got a site license. I've installed CC 2014 on a new machine, but it only offers me trial versions. I have tried the CC Cleaner Tool, and...
View ArticleClik here to view.
Local admin rights required to update Creative Cloud?
Hi, We have a marketing department that uses the Creative Cloud team product. They have laptops running Windows 7, we do not give them local admin rights for obvious reasons. When they try to update...
View ArticleCreative Cloud Packager Blank Screen after Adobe ID Login
I have downloaded the creative cloud packager from the volume licensing website and gotten it installed. After installation the packager runs and i am asked to login with my adobe ID. I login using...
View Articlean error occurred during download. Please try again later
I am using the creative cloud packager. When I try to down load the complete package including Photoshop CC 2014 and updates and Bridge CC it will not build and the I get the above error for both...
View ArticleIm looking for contact information for educational funding for Creative Suite...
I am in Canada, working for a registered charity/non-profit. We are looking to upgrade Creative Suite to Cloud and get the non-profit./educational pricing. I cant find any links to enquiore about this....
View Articlesilent uninstallation of Adobe CC of Mac
How can I uninstall all Adobe Creative Cloud applications silently on a Mac? I've followed the instructions here and it still prompts me with a dialogue box. Use the CC Cleaner Tool to solve...
View ArticleClik here to view.
To many activation's error with Photoshop CS3 volume License
I have called support about this in the past, but when we uninstall before reloading a machine. We are unable to reinstall because we are over the activation's. It's like the system never gives us...
View ArticleHow can I change install directory in windows PC when deploy the package for...
I created the CC Package named "exsample" for serial licencing and disabled the panel of CC desktop app and selected the option "Specify directory during deployment" or "Specify directory" in Advanced...
View ArticleClik here to view.
How can I set Creative Cloud up in my College?
My college does not have Creative Cloud but since it has several courses with Creative Cloud software as the central part of its curriculum, it has been a real problem for both teachers and students. I...
View ArticleClik here to view.
Adobe Creative Cloud one-year membership. when can i start?
Please help!! I've just bought a Education (one-year) package yesterday night and I wish to start my editing. However, my computer doesn't reload my membership and keep on asking my serial number. The...
View Article[ERROR] AdobePackageBuilder - Failed to rename path
hi i'm having trouble with making of cc packager. this is the message i get. 6/15/2015 12:08:12[INFO] AdobePackageBuilder - Build Version - 1.9.0.146/15/2015 12:08:12[INFO] AdobePackageBuilder -...
View Article