Updating desktop apps on all seats
We have a five seat licence and at the moment, each seat has had their desktop apps downloaded individually. All the apps need updating, rather than wasting bandwidth and time downloading and updating...
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subdivide deployment tool window
Several divisions on campus draw from the pool of licenses in the device license deployment pool. Is there a way to have sub-divisions with in that pool? For instance, we would like to have two...
View ArticleLong load times and poor application performance
We have packaged and deployed Adobe CC using SCCM within my school division. It pushed out fine, but now when we attempt to open Photoshop (or any other CC app) it has unusually long load times. 2-4...
View ArticleWhy are we in TRIAL versions?
My company recently bought our design team the creative cloud package, and when we installed it, the only thing NOT a TRIAL was Photoshop CC.What do we need to have done in order for the full suite to...
View ArticleSilently uninstall applications installed with Exceptions Deployment tool
How are we supposed to uninstall applications installed via the Exceptions Deployment tool? At the time of writing this I can only see listed install as a supported workflow.It would be a great help if...
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Creative Cloud 2014 Package Now Says Trial!
We've created CC 2014 packages for our enterprise. Now when users launch the product or if a new computer is imaged we get a trial window.This is not a trial. How do we fix this?
View ArticleCreative Cloud Packager on a portable drive
Hi - Can Creative Cloud Packager be saved to a portable drive to deploy to individual Macs from the drive - or can it only be deployed from ARD or similar apps? Thanks!
View Articlecreative cloud 2014 customising shortcuts
Hi having fun with the creative cloud packager and I now have lovely working silent install and uninstall.Next up is trying to make the shortcuts appear in a tidy folder. Is there an easy way to set...
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update filed update could not be applied please contact your Admin
I'm trying to install Adobe Premiere CC 8.2. I have a project on one computer that is using 8.2 but my desktop Mac will not update to CC 8.2 I've gone the direct link route and when I try to install...
View Articleserial number missing
DEAR SIRS, I bought indd software, but I don't see the serial number for confirmation my license. Kindly could you check about my order. ABOBE account is mariab79341691 I thank you in advance
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Creative Cloud Desktop App is not showing the 8.2 update for Premiere Pro CC...
Creative Cloud Desktop App is not showing the 8.2 update for Premiere Pro CC 2014. - I've tried Uninstalling Premiere Pro. - I've tried running the direct download"Adobe Premiere Pro 2014.2.0 Update...
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Multiple languages options in Creative Cloud Packager to create a CS6 package
In Creative Cloud Packager, is there a way to create a CS6 package that includes multiple languages that can be chosen later in the application's preferences? If not, is there a way to change languages...
View Articlehow do we see which macs have cc installed on them, we can only see licences
We are trying to see what macs have cc installed on them in admin console we only see the licences
View ArticleHow do I make a team account when we already have two seperately Bought adobe...
We have two Premiere pros bought separately. Now we want to make a team account so the billing would go to the admin only. And we want to change one of these premiere pros to full cc suite also. How do...
View ArticleLightroom CC will not install!
I am using the Creative Cloud Packager to build individual Adobe packages for installation through SCCM on Dell PC's. I have successfully built and deployed quite a few packages including Photoshop,...
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Unable to start CCPackager
After having downloaded CCPLauncher.exe and started as Administrator in my PC (Win7Pro perfectly updated) it starts downloading CCPackger but at the end it crashes with an ERROR Code A12E1.Any...
View Articlehow to load DNFconverter 8.7.1 into PS CS5 12.1x32 ?
Just purchased the canon eos 7d mk ll and cannot load raw files into system with this camera. Have tried downloading DNGconversion 8.7.1 which is supposed to support this camera for cs5, not having any...
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Will new Named User application updates overwrite existing individually...
Faculty purchased 1 yr. CC subsciption for $19.95. It expires in 3 days. Added him as Named User. Will application updates overwrite existing or does existing need to be uninstalled?
View ArticleIf I already have a Adobe CC account and I've been given an Enterprise serial...
Hi there, I'm on the Apple Mac platform and I'm currently running Yosemite (OS X 10.10). I've downloaded the Creative Cloud installer but I cannot see where I can paste my enterprise serial number to...
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