can't access the licensing site
Hi, I just bought an upgrade to CS6. I have the link to the licensing site, but it won't let me in! I tried resetting my password, but it never sends the email. Can you help?
View ArticleHow do you call the .mst file in the command line of the exception deployer?...
In setting up an Acrobat Pro deployment with the Creative Cloud Packager, I wanted to include changes made by the customization wizard as described here:...
View ArticleWindows explorer crashes while using Creative Cloud
I am also experiencing this issue after using the creative cloud packager, installing the following applications. BridgeAcrobatPhotoshopIllustratorIndesignEnglish (US) as the language Windows 7 Pro...
View ArticleCancel my subscription
I did a mistake and i paid for a team membership instead for a single membership. How i cancel the team membership?
View ArticleAdobe does not recognize you as an authorized user of this web site
Please contact Adobe for assistance - Today after change password (required by Adobe) I can't login on site: https://licensing.adobe.com/ . On site...
View ArticleDeploy CC Download Manager with active volume license key
Hello.In our organization we have a volume license with 145 seats.Is it possible to remotely deploy the download manager and somehow already activate the volume license key?I looked at the CC packager,...
View ArticleActivation of Creative Cloud packages created with CCP 1.3 breaks when...
Descption of the problem: If Creative Cloud products are deployed as a part of an OS image and the packages are created with CCP for Windows 1.3, the activation still breaks.The problem affects most...
View ArticleActivating iIllustrator 17.0 with a 16.0 serial number
I just purcahsed a Illustrator 16.0 license and Creative Cloud installed version 17.0 before I could activate 16.0. How do I get Illustrator activated now?
View ArticleCan't confirm additional team seat.
I'm trying to add an additional seat to my cloud team account but the 'confirm your password' dialogue appears off the bottom of my browser page (I can just see the top of it). I can't scroll down, I...
View ArticleAdding an additional seat to Creative Cloud & potentially bought twice!
Hi all, Can any customer support people help? I've been sat on hold to their main UK contact number for the last 36 mins with no response. We currently already have 2 accounts set up in Creative Cloud...
View ArticlePhotoshop Elements 12
I have adesktop and a laptop. I have suiccessfully installed the photoshop elements on my desktop. But on my laptop after the installation is completed and registration is done I am not able to...
View ArticleInstalling Master Collection CS6
I am trying to install Master Collection CS6 from a netowrk install, each attempt ends with only four programs beening installed: Photoshop, extension manager, extendscript toolkit and bridge. I have...
View ArticlePayment - invoice - credit card
Hi!My company, Bonniers, would like to pay the Creative Cloud membership with an invoice and not credit card. Is that possible?Kind regardsLinda Sandkvist
View ArticleHi
Hi Team We have got entitled with Flash Professional CS6.We required CS5.5 for our applications.From where should we download the backward version and teh corresponding serial keys? RegardsShubha
View ArticleAdobe Digital Editions 2.0
Como faço para o licenciamento do Adobe Digital Editions 2.0 para a empresa?
View ArticleUpdate deployment after password change?
We have click-to-delpoy set up using aamee 3.1 for Creative Suite CS6 (well technically right-click-run-as-admin-deploy) When setting this up the first time, I needed to enter our company Adobe ID and...
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Bought additional CC licence but not working
Today I bought an additional CC licence. Processed fine and received confirmation email from Adobe. Downloaded InDesign and it installed fine. When trying to run ID I get the following message: Never...
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