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Renew The License Message When Already Licensed
We have Adobe CC All Apps for teams device licenses installed on 53 Macs with an active subscription that expires in December 2017. We have 68 licenses total in our subscription (52 are being used)....
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XML for Adobe Premier - Audio Sequence Settings
We would like to seem some clarity on XML. Does Adobe has a format for the XML when an import is done. The objective is to cater for audio preset as we have some standard setting to apply. Is it...
View ArticleAdobe CC doesn't provide security update for Adobe Photoshop CC 2017 18.0.1
I saw Adobe releases security updates for Adobe Photoshop CC 2015.1 and 2017.So, I've tried to update it with Adobe Creative Cloud desktop app, but it says "This is newest version".However, it is...
View ArticleDevice License Re-activation
Hello, We have Enterprise Device-based Licensing. If a machine uses a license and I de-activate it, they can continue to open and use the application. Is this the right behavior? I'd like it if it'd...
View ArticlePhotoshop Elements 15 - Creative Cloud Packager
Good Day, We are having extreme difficulties getting the Adobe Photoshop Elements 15 packaged for distribution in our corporate environment via SCCM.This was not an issue with Elements 14 as it was...
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Is there a way for the CC app to remember Adobe ID login?
We are deploying device licenses in a lab environment in which some of the users needing to run CC updates and installations also have named licenses for their office machines. So, using their Adobe...
View ArticleVolume License packaging
My customer has purchased 2x Photoshop Elements 15.0, Education volume license "MLP AOO License IE" ( I work in Local Government ).My question is - can I create an Adobe package using Creative Cloud...
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You no longer have access...
Over the last few days, multiple users have lost access to their software. They received the Adobe email stating, "You no longer have access to...Your administrator at _____ has removed your access...
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Creative Cloud Packager for Mac crashing halfway through build
Hello, I am trying to build a Creative Cloud 2017 package for deployment to my organisation's Macs during the summer break, however Creative Cloud Packager is crashing halfway through building the...
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Creative Cloud Packager Stalls at 81%
When I try to create a package through Adobe Creative Cloud Packager, all of my packages stall at either 80% or 81% at the Building... stage. Even if I leave them running for a day or 2 they still will...
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Firewall Settings using Adobe CC
Hi Community, we are working in an Internet restricted department and we have to setup our firewall for the minimal requirements to work with Adobe CC without any licensing issues. It is not allowed...
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Team changing licensing groups
Hello, I have a team that was under one licensing agreement for Creative Cloud. The company was acquired under another company and they want all of the users to use their licensing. Company A will be...
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Adobe Pro and AppLocker
Trying to install Adobe Pro DC on our workstations but we use AppLocker for security. Has anyone been able to successfully add the correct .dll and .exe files into AppLocker Allow so that standard...
View ArticlePremiere 2017 - Sharing projects
We have 40 edit bays using Adobe CC Premiere 2017, and some of our Editors have found that whenever they create a project that they can't send that project to another editor in another bay (who’s...
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finding who on my team is using a particular license
we have 7 licenses for our office / studio, appropriately named Adobe1, Adobe2, ... , Adobe6, Marketing. Our pain point is figuring out which team member is logged into which license at any given...
View ArticleIT will not provide updates/Need Adobe update schedule
Our IT department retains sole administrative rights to manage our university CC license pool, and thus the ability to create and disseminate CC packages with the packaging tool [which does not install...
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Adobe Creative Cloud - Install Adobe Apps Button Not Working
I have multiple Adobe Apps already installed on my PC but when I recently tried to install a new App when I can't do it. In the Adobe Creative Cloud App > Home section, it says "Your Home Feed is...
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CC failed to install
CC has been installed on my machine for over a year. One day, it reverted to a trial version. I try to link to my account with no success. When I download to reinstall, I received a "failed" error...
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Creative Cloud Packager CC17
Hi I have a question to the Creative Cloud Packager. Product: CC17 I would like create a package for example Bridge without Creative Cloud Client Software.is it possible to create it? Kind regardsStefan
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