Do I have to pay for Photoshop Touch? (CC team account)
I have a Creative Cloud team account, how can I access to Photoshop touch without paying with my personal App Store account?If I try to download it, the Apple Store asks me to pay for...
View ArticleWhat CC Applications are still only 32-bit?
Is there some way to determine whether a given Creative Cloud application is still only 32-bit? I mean other than creating a 64-bit package and looking to see if it installs to Program Files or...
View ArticleCreative Cloud and Proxy Support
To whom it may concern, I am a Technical Specialist for an Enterprise. We use Astaro (now Sophos) as a our proxy appliance. We use Active Directory based authentication to provide internet access to...
View ArticleRE: I need help with Cloud Packager_Team Cloud
Is there a chance, to pack the CS6 appliactions with the Adobe Cloud Packager, or is that only possible with the AAMME for my team?In the Creativ Cloud Help for Creative Cloud Packager is written that...
View ArticleWhy is installing 3 applications from a creative cloud packager taking over...
Dear Adobe community, I am trying to install 3 Creative Cloud applications, (Illustrator, photoshop, and indesign) on a Windows 7 Hpz420 workstation from a USB hard drive and it is taking over an hour...
View ArticleCreative Cloud Packager 7z Errors
I get errors 10/10/2013 09:39:19 [WARN] AdobePackageBuilder - Error in creating file for 7z test output. Error code : 310/10/2013 09:39:19 [WARN] AdobePackageBuilder - Preprocessing of 7z file failed!...
View ArticleShort term members
A question regarding CC for teams.If we have our team set up (3 members) and a contractor joins us for a short term of a month or so, can you add a new seat for just the time required, or is there a...
View ArticleDamaged Master CD
My Adobe Creative Suite 5 Master Collection DVD 1 (Application 1) has been damaged. Is there a way to download or purchase a replacement DVD. I have my key codes. Thank you.
View ArticleIs Adobe Acrobat Professional XI supported by App-V 5
Hi Everyone We are trying to deploy acrobat professional xi with microsoft app-v 5.0. Sequencing was done successfully. If i doubliclick the shortcut of the streamed package the process...
View ArticleWhere on Adobe's website can I find hashes (e.g. SHA1, SHA256, or MD5) for...
I support secure network enviroments and have to "sneaker-net" updates as they are made available. I have found the FTP site to manually obtain downloads, but I haven't been able to locate hashes that...
View ArticleCreative Cloud and Enterprise Network Storage
This has probably been covered somewhere, but it seems to be hidden. Have about seven Mac CS5 users and a Windows files server with several terabytes of graphics data. Considering switching to...
View ArticleHuge probelms with Creative Cloud, it crashes twice daily and we lost a very...
Having huge problems with Creative Cloud. I have a VIP account, 5 licences. Everybody is experiencing app crashing. As a result I lost a huge document that potentially could have cost the company...
View ArticleAcrobat XI losing serialization after deployment?
We're a CC/Enterprise customer and just ran our first Windows deployment test (we use Symantec Ghost) and had some unexpected results when we tested the systems we imaged. For the test, I built a...
View ArticleDo we need to invite our machines to the Team Cloud subscription after...
We upgraded from regular Cloud subscription to the Team subscription...do we need to do anything or just keep on using the programs as usual? I keep getting emails from Adobe warning me that my...
View ArticleI am try to create an equiv. package to Master Collection, but I can't see...
I am using Creative Cloud packager to create an equivalent package to Master Collection, but I cannot see Encore or Media Encoder in the list - how do I get those added to the package? They both have...
View Articlerum after ccp 1.3
Anyone else having problems with rum after updating ccp 1.3 updated Ausst with latest from ccp 1.3 Now updates from rum not wirking. Trying to run rum gives error needs proxy ( it does not) When...
View Articlecannot login to Creative Cloud admin console
trying to login to https://adminconsole.adobe.com/ and get this error: We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support...
View ArticleHow to deploy Creative Cloud for a computer lab?
Hello,I have a small lab for my students, 4 Mac computers. Currently I have assigned each student a creative cloud account. However, we will be hiring more than 4 students which will mean they will...
View ArticleMacintosh Creative Suite 6 package built with AAMEE 3.1 fails to install
I'm trying to create a new install CS6 Standard package for Macintosh using AAMEE 3.1.All machines are new iMacs running 10.8.4. I walk through the process of building the package, provide serial...
View ArticleWon't install: CS6 PKG created w/ AAMEE 3.1 on OSX 10.8
The package created with AAMEE 3.1.105.0 seemed to create just fine, but it won't install. Error messages are vague.The Here's the PDApp.log Thu Aug 8 14:47:37 2013[INFO] DeploymentManager - Build...
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