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Adobe CC 2017 Updates grayed out.
Hello,I have problem updating CC2017 apps on PC (windows 10 64bit)Creative cloud app reports that all installed apps are up to date even I know there are new updates. Example: I have AE 14.0.1 and...
View ArticleWhen trying to initialize Creative Cloud app get a message "no subscription...
I am the team manager. We purchased three licenses. I downloaded everything and when attempting to open Adobe InDesign CC 2015 on my machine I received this message: I was logged in when I received...
View ArticleMac and pc
If i buy an enterprice licence, can I use the same license for mac and pc? In my work I have a mac but we are changing to PC, I can I buy it or I have to wait for the pc to come?
View ArticleSign in
It will not let me sign in. It tell me an internet error. I have turned off the firewall, changed browsers and can not use this program. I have used it in the past so I do not understand why it is not...
View ArticleAdobe CC 2015 failed install
I have a 2011 Macbook Pro, 4GB RAM, 750GB HD, 1GB Video Card, Quad Core.I also have the education version of Adobe CC 2015 provided by the district on a flash drive with the install files.I get the...
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Downloading Enterprise Package & Failed Installation
Why is it so difficult to install Adobe CC enterprise edition (MAC) for my office staff? I get insconsistent results. First 2 macs will usually work.. then it will fail for the rest of my colleagues....
View ArticleIs there an update mailer list for Adobe CC 2017 updates?
Hi there, I'm a systems administrator and would like to know if there is a way I can be alerted when updates are available for products in CC 2017? So I can arrange deployments to keep our systems up...
View ArticleCreative cloud app breaks on EVERY update on multiple PCs.
My organization made the unfortunate decision to start using Adobe Creative cloud instead of just sticking with our CS6 licenses about two years ago now (I'm a sys admin so I don't know if there were...
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After Effects + Sierra + Network Accounts disaster...
Hello, Our department is having SERIOUS issues with Adobe CC and network accounts when we migrated to macOS Sierra. THIS WILL BE A DEAL-BREAKER FOR US and our department cannot be recommending Adobe...
View ArticleYour Subscription entitles you to Chinese simplified product verstions
I accidentally install the Chinese version into a Macbook, then I uninstall everything, then install the English version. Then I couldn't use Photoshop, it always pop up a window said:Your...
View ArticleAdobe Updater not using AUSST
I recently setup our AUSST using 4.1 with a --fresh sync which completed successfully. I have generated the AdobeOverride files and created a package uisng CCP and have confirmed the overrides file is...
View ArticleAdobe CC doesn't provide security update for Adobe Photoshop CC 2017 18.0.1
I saw Adobe releases security updates for Adobe Photoshop CC 2015.1 and 2017.So, I've tried to update it with Adobe Creative Cloud desktop app, but it says "This is newest version".However, it is...
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Share ownership on whole cloud assets
Hi,Is it possible to sorta collaborate, but on whole creative cloud files and assets? Like it was one account?We are two man team and we would love to simply use one Creative Cloud Files (in windows...
View ArticlePrograms installed before and whose trial period is over are not licensed...
My admin at my university (we have an ETLA contract) ran the Adobe Serialization script in Terminal to license my installed Adobe CC software on my computer (with my Adobe ID). It works for most...
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I am an Adobe Partner and clients joined Adobe Value Incentive Plans, now what?
Hi all, is anyone here an Adobe partner and can explain how to take existing direct billed Adobe CC accounts and consolidate them under a single Partner account dashboard? I've enrolled my customer's...
View ArticleAs IT Director I bought license for our Communications Specialist
I bought the CC license because I have the budget. It won't let our Communications Specialist use it. It only recognizes my Adobe id. What do I need to do to get her using it?
View ArticleCannot deploy CC 2015 or 2017 from network
I cannot deploy creative cloud in our environment over the network. We use a combination of SCCM and WDS to deploy creative cloud and nothing is working. I am creating a 64-bit package with...
View ArticleCreative cloud device license not show installed apps
My customer just buy the Education license and create the install package from Adobe Creative Cloud Packager to install as the device license on computer in lab already but when they sign in to the...
View ArticleCreative Cloud Locks Windows 7 Enterprise Domain
While we have been waiting for Adobe to process our payment for Creative Cloud (a process which has taken, amazingly, 3 weeks and counting), our CC license expired. Now, when we attempt to log in to...
View ArticleDownloading first, then activate.
Hello guys (and girls if you are one), I work for an advertising company with 14 motion designer.We're upgrading our MacPros to PC windows 10 in the next week or so. What I wanted to know is if it is...
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