Packager failing during build: Invalid download file, please try create...
Hello, I'm attempting to build a package for Adobe Suite and keep running into issues across multiple computers. Across all devices, they begin building the package (file bar starts loading) and then...
View ArticleAUSST Update server will not erase older version on intallation
Hey, i have a small problem, i just recently set up an AUSST update server to manage my 120 user. it's working pretty well so far but i encounter a small problem.For exemple my user are on CC2015, i...
View Articleupgrading from 2015 to 2017
Hey! I have Adobe CC 2015 installed on a device enterprise license. All the AUSST server I have seems to do is to update the apps to the latest 2015 version. I want to upgrade them all (150) to 2017...
View ArticleDowngrade from CS 2017 to CS 2015.5
Hey, Im having issues with Plug-ins agreeing with 2017 and would love to go back to 2015.5. How do I do this? the "download older version" in the CS menu in the top right of my Mac screen doesn't...
View ArticleRegistering Adobe CC
I received a popup notice to register my CC purchase. Went to Adobe home page, no register link. Did a search and followed this link...
View ArticleDownload limit
Hi,I have the latest adobe creative cloud installed on my pc, I need to know if there is any way to limit the download speed when updating the applications. Since at the time of updating, adobe eats...
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Photoshop CC 2017 can't install the English version
Hello everyone, I'm from China, recently installed Photoshop CC 2017 encountered a problem. I installed version Simplified Chinese before, after the update I want in exchange for the English version...
View ArticleSuccessful AdobeCC2017 Build, Acrobat can't update
Hello... I successfully built an Adobe CC 2017 package for Mac with our Education license. Once installed, everything works as it should... applications are licensed, and I can update without having to...
View ArticleCant find creative suite 2015 for Mac
Hello,I have licenses for 25 computers for all creative suite, Now, most of my computers are PC and I had no problems there, but when it comes to Mac it gives me the option to download the suite of...
View ArticleAfter Updating all Apps to CC 2017 some lost serialisation
So after I updated the apps on my windows 10 pc i lost the serialisation to Ae and An and Mu. Instead of Open theres now the option of buying these programs. I am on the latest update and this threads...
View ArticleHow to allow standard users to install CS Updates by GP
Hello, We have AD in place but do not yet have an administrative tool like Dell KACE or MS-SCCM in place. I have users that need access to install the CS updates and the packaged applications with out...
View ArticleRevised Flash Player Enterprise Distribution License Requirements (that took...
Given the new Flash Player enterprise distribution licensing requirement that took effect on 12/1/2015, can a software vendor use a single enterprise license to distribute Flash Player to its...
View ArticleProblem with Adobe CC 2017 Update
Today, I've updated my Adobe CC apps to the new 2017th version. Everything works fine except After Effects 2017 and Animate CC which did not reactivate after updating and the CC-Software says, I have...
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Activation stopped working on account on multiple machines (PC/Mac)
Adobe Support and community members, Getting caught in a loop with opening our Adobe software today, on launching any application we see the following screen.On clicking Try Again we see this: On...
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Adobe Animate not in Creative Cloud Packager
I want to create a package of Adobe Animate with Creative Cloud Packager. After entering the serialno., Animate is not one of the apps listed.We are using a campuslicence (Adobe Creative Cloud...
View ArticleCreative Cloud Packager - how to edit existing packages
hi would like to check how i do edit the package after i have built ?
View ArticleCan't update payment details on team account
Your helps says I have to contact you to change credit card details for a team account. How do I do this?
View ArticleUsing Remote Update Manager (RUM) to update to CC 2017
We have a few computers with CC for teams installed. Today I tried to update a couple using RUM manually. This worked OK, however I discovered that the applications had not updated to CC 2017 versions,...
View ArticleHow are you meant to register for VIP programme ?
Hi As I cant buy Adobe software on DVD anymore, my supplier tells me I need to register for the VIP program on the adobe website Well, I dont see any form to fill out and having spent 5 minutes...
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