The installation package could not be opened
Why is this error coming up?Windows 7Network environmentNo firewall The install only works on the computer the file was created on.
View ArticleWhy am I receiving a separate invoice when I am part of an existing creative...
Why am I receiving a separate invoice when I am part of an existing creative suite account?
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install error A12e3
trying to install cc via CCP launcher, error message: We've encountered the following issues:Sorry the program is not responding correctly (Error Code: A12E3). For troubleshooting tips, pleas blah, blah
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Adobe CC 2015 Deployment - Activation errors after imaging Macs
Hi, We are having some trouble with our deployment. We create a master image on an iMac using our Adobe CC 2015 Package Installer, all Adobe software is opened, etc for first run. We then image this to...
View ArticleWill Creative Cloud for Enterprises let me install the software on several...
Working for a small organization, we would like the software to be on several computers (about 10).Will CC for enterprises let me do that?
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Acrobat Pro DC packaged for Windows 32bit and 64bit fails to install
Hi, I've tried to install Acrobat Pro DC several times now but without success. Is the downloaded package broken or is there something else wrong? I've been using the Creative Cloud Packager to build a...
View ArticleIssues with downloading Dreamweaver CS6 and Photoshop
Hello, I have been trying to download the Dreamweaver CS6 since yesterday. But I am repeatedly getting the Error Code#48 message. The message in the PDApp.log says ' Cannot find any CCMChannels Node',...
View ArticleWe currently have an enterprise agreement with Adobe... is there any kind of...
We currently have an enterprise agreement with Adobe... is there any kind of discount we can offer our employees or some sort of employee purchase program?
View ArticleHow do i add languages when i make a package of CC2015 master collection for...
Hello, Can anyone tell me how i add languages when i make a package of CC2015 master collection?I want the students to choose a language.Any suggestions?it for mac
View ArticlePhotoshop CC 2014 to 2015 upgrade : enterprise licence issue
Hello, I upgraded my Photoshop CC 2014 to CC 2015 and I'm now on 30 day trial, my enterprise licence isn't recognized anymore...
View Article30 day trial with enterprise account
Why is my photoshop saying I only have a 30 day trial when it is an upgrade with my enterprise account? How do I fix this? Why am I having this issue?
View ArticleCreative Cloud ENT - Acrobat DC install and activation?
I am trying to install Acrobat DC via a package created Creative Cloud Packager and it always eithers closes automatically after 30 seconds or prompts for user to login to Creative Cloud account. I...
View ArticleCreative Cloud Package Build Error
I am currently trying to create an Adobe Presenter 10 package using the Creative Cloud Packager. In our environment we are running Windows 8.1 (64-bit) with Microsoft Office Professional 2013 (32-bit)....
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I am paying 9.99 a month and supposed to be able to log on from my imac, mac...
PLease i want to use my cloud as ive paid for 3 or more months now!!! Is that too much to ask
View ArticleCreative Cloud Package installs on machine, but lists applications as not...
I have created a Creative Cloud package of Adobe, Photoshop, Illustrator and indesign. I then install the .okg file on 20+ computersAfter install I can open up the applications and they work as...
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Aplications does not lounch at windows10. HELP!
Illustrator ans InDesign won't run.. It start, but stop in a diganostic test. I've already tryed to unninstal, but it doesn't work anyway. Help me please!
View Articledevice license and fonts for CC2015
Hello, we have an academic device license for 50 seats. As you know the device license does not include access to typekit. I am looking for a list of the fonts that will automatically install with CC...
View ArticleHow to get creative cloud to "see" apps installed by Creative Cloud Packager
Hi There, We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager. We've made a test install...
View ArticleHi, While building our website, we reached a stage where we wanted to add...
Hi,While building our website, we reached a stage where we wanted to add more pages, at the dialog box named NEW DOCUMENT, as we click create, a dialog box appeared with indication saying:...
View ArticleWe are having trouble verifying your membership
We recently had our creative cloud license expire without us realizing. We have now got a new subscription, we've invited the existing members and they have accepted the invitation and are showing as...
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