Hello,
We have the enterprise version (3 desktop licenses). One of these computer had a problem opening these CC programs about 1 month ago. There was a message saying that his license was inactive and asked for the program to be updated. Connecting with the corporate account ID gave the same message. Since then, the user has installed the demo version 2017 but that expires in 2 days. On the site, the license assigned to its station is active. What can be done to put the old version back and make it work.
Thank you.
Isabelle