The Issue:
Uninstall or UnSerialize do not remove VIP device ID from Admin Console.
Our University deploys CC with ETLA as well as VIP licenses.
To reduce maintenance and deployment complexity we try to use a single Installer Package for both licenses.
We deploy the ETLA version on all machines and switch to VIP if the device is supposed to use a VIP license, deactivating the ETLA license in the process.
(we would prefer to deploy an entirely unlicensed package and license it after Install, but the CC Packager does not allow for the creation of such a package)
Here are the commands I use to achieve this:
deactivate ETLA
"adobe_prtk.exe" --tool=UnSerialize --leid=V7{}CreativeCloudEnt-1.0-Win-GM --deactivate
activate VIP
"adobe_cc_licensefile_vip\AdobeSerialization.exe"
This works fine.
The other direction causes problems though:
deactivate VIP
"adobe_prtk.exe" --tool=UnSerialize --leid=V6{}CreativeCloudTeam-1.0-Win-GM --deactivate
activate ETLA
"adobe_cc-lic_etla_win_x64_de\AdobeSerialization.exe"
This does the job on the client but not the SERVER!
(adobe_prtk returns '0' for all commands)
The hostname of the Client still uses up one VIP license slot.
When I Uninstall (via MSI) I get the same result.
Any ideas how to automatically deactivate VIP device licenses when AdobeCC is removed from the Client or the license is deactivated?